Thursday, April 10, 2008

12-28-05

User could not access their timecard in Kronos. The Java applet error indicated that it failed or did not initialize. Uninstalling and re-installing Java did not solve the problem. Clearing the cache of the Java Control Panel did not solve the problem. Deleting the cookies and temporary internet files in IE solved the problem.

Compaq laptop would not startup. The BIOS flash screen appeared and went away, then you would see a blinking DOS type cursor in the upper left hand corner of the screen (display). The HDD activity light (LED) would blink rapidly and the machine would stay in that condition. Looking at the BIOS settings, the Boot Order menu showed the CDROM drive and 3 floppy disk drives as the startup drive choices. The HDD was not available. I reset the BIOS back to its default settings configuration and the HDD was back on the list of startup devices. The machine restarted normally.

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