4-28-08

To increase the size of everything in Windows – go to Display Properties – Settings tab – Advanced button – General tab – Change the DPI setting to 120DPI.

4-24-08

Outlook config files:


Outlook data files (.pst)
drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Offline Folders file (.ost)
drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Personal Address Book (.pab)
drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Offline Address Books (.oab)
drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Command bar and menu customizations (.dat)
drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Navigation Pane settings (.xml)This file includes Shortcuts, Calendar, and Contact links.
drive:\Documents and Settings\\Application Data\Microsoft\Outlook\Outlook.xml

Registered Microsoft Exchange extensions (.dat)
drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

Outlook contacts nicknames (.nk2)
drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Rules (.rwz)
drive:\Documents and Settings\\Application Data\Microsoft\Outlook
Note: If you upgraded from a version of Outlook prior to Outlook 2002,you may have a .rwz file on your computer hard disk drive. The file is no longer needed and the rules information is now kept on the server for Microsoft Exchange email accounts, and within the personal folders file (.pst) for POP3 and IMAP email accounts. You can delete the file.
If you use the rules import or export feature, the default location for .rwz files is:drive:\Documents and Settings\\My Documents.

Print styles (Outlprnt with no extension)
drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Signatures (.rtf, .txt, .htm)
drive:\Documents and Settings\\Application Data\Microsoft\Signatures

Stationary (.htm)
drive:\Documents and Settings\\Application Data\Microsoft\Stationary

Custom forms
drive:\Documents and Settings\\Local Settings\Application Data\Microsoft\Forms

Dictionary (.dic)
drive:\Documents and Settings\\Application Data\Microsoft\Proof

Templates (.oft)
drive:\Documents and Settings\\Application Data\Microsoft\Templates

Send/Receive settings (.srs)
drive:\Documents and Settings\\Application Data\Microsoft\Outlook

Message (.msg, .htm, .rtf)
drive:\Documents and Settings\\My Documents


from http://web.mit.edu/ist/products/outlook/backup.html

4-23-08

The 1st time a user logs into Citrix, they get the following prompt:

Window Name:
Client File Security

A server application is requesting access to your local client files.

What access do you want to grant?
No Access
Read Access
Full Access

Do you want to be asked again?
Always ask me
Never ask me again for this server
Never ask me again


To reset these rights after they have been set:

From the users’ session, click on the Citrix icon (red ball on a black square) in the upper left hand corner of the frame. Select “File Security Status” and you can reset the security options.

4-10-08

Installed Safari on my Vista machine today. Initial impressions:

No Home Page button by default. What???

Can’t open home page in new tabs.

No option to go forward or back more than 1 page.

Ugly gray interface.

At least auto inline complete is there.

There’s no button to open a new tab – Right-click or Ctrl-T only – not great when I’m using my tablet PC.

No option to reopen tabs when closing the application.

Easily my least favorite Windows browser. I’m not a big Opera fan, but this makes me want Opera.

4-9-08

Removed Alltel’s Officesync today. Phone rang, the device locked up, I had to hard boot it. After restart, the Officesync inbox was missing. Notification of new mail was still there, but there was no Inbox to see the messages. I didn’t like that Officesync created another inbox instead of using the existing Outlook inbox. I also found the additional Officesync calendar to be woefully inferior to the already existing Outlook calendar. Again, why not just use the existing Outlook features, or at least give the option when installing?

4-8-08

Formulas won’t work in Excel if the cell formatting is set to “Text”. Formulas will also not calculate if calculation is set to “Manual” in the Excel Options.

4-7-08

Windows Media Player 11 has an additional option under Sharing in Windows Vista:

Find media that others are sharing

3-31-08

Windows RDP/RDC tips:

To get to the console of the remote machine using Windows Remote Desktop Connection, from the run command use MSTSC.EXE /CONSOLE

To restart a remote machine that is running Vista, click on Windows Security on the Start Menu of the remote machine (right above the normal disconnect/logoff icons). From the Windows Security screen click on the power button icon in the lower right-hand corner & choose Restart.

3-26-08

There are settings in the Java control panel to modify whether Java will store cached files.

3-21-08

MemMaid app for Windows Mobile:

I have constant memory issues with my HTC 6800 – I have to restart the phone ever morning to get through the day without lockups & display issues. I was hoping that MemMaid would allow me to reclaim the memory that leaks throughout the day, but it does not. I like some of the other utilities it provides, but the main thing I wanted was to reclaim memory.

Zumobi app for Windows Mobile:

On my HTC 6800, it takes about 50 seconds for the app to launch & then another minute to finish loading the tiles.

It consumes about 10MB of RAM, which is a lot on this memory deprived device.

While I like the idea, I think there’s too much wasted space in the display of the tiles & I don’t like that I can’t click on a tile & go straight to that tile.

I would prefer that the “back” button be one of the soft keys at the bottom of the phone, rather than the “Z”.

8-10-07

“If the reminder option is enabled but you're still not receiving the reminder pop-up, then try running the following command-line switches to resolve the issue /cleanreminders and /resetfolders.”

Source:

http://www.outlookpower.com/issues/issue200504/00001522001.html

7-30-07

Temp folder for Outlook attachments is set by the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

The location must be followed by a trailing \

Interestingly, if you login to Windows as a different user (with admin rights), you can see the hidden OLKxxx folder in C:\Documents and Settings\User Name\Local Settings\Temporary Internet Files\

4-4-07

BTI Attendant Solutions

Map \\XXXX-BTI2\C$ - user must be an administrator on the server

If you get this error when launching Attendant Solutions:

“LINEMON.OCX or one of its dependencies is not correctly registered.” Go to the mapped drive & navigate to WINNT\System32 – copy the LINEMON.OCX file to the local machine’s system32 folder.

11-9-06

Chkdsk runs every reboot – volume is dirty

From http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/defrag.mspx?mfr=true

Remarks

•

If a volume's dirty bit is set, this indicates that the file system may be in an inconsistent state. The dirty bit can be set because the volume is online and has outstanding changes, because changes were made to the volume and the computer shutdown before the changes were committed to disk, or because corruption was detected on the volume. If the dirty bit is set when the computer restarts, chkdsk runs to verify the consistency of the volume. Every time Windows XP starts, Autochk.exe is called by the Kernel to scan all volumes to check if the volume dirty bit is set. If the dirty bit is set, autochk performs an immediate chkdsk /f on that volume. Chkdsk /f verifies file system integrity and attempts to fix any problems with the volume.

Top of page

Examples

To query the dirty bit on drive C, type:

fsutil dirty query C:

Sample output:

Volume C: is dirty

or

Volume C: is not dirty

10-25-06

1. Select R to repair your installation, then select C to start the RC.

2. When prompted, review the available XP installations and enter the number that appears next to the XP installation that you want to repair.

3. Enter the Administrator account password.

4. Navigate to the System32 folder. For example, type

cd \windows\system32

5. Rename the winlogon.exe, msgina.dll, shell32.dll, and shlwapi.dll files with the .old file extension by typing

6. ren winlogon.exe winlogon.old

7. ren msgina.dll msgina.old

8. ren shell32.dll shell32.old

ren shlwapi.dll shlwapi.old

9. Copy the service pack version of these files to the System32 folder by typing

10. cd ..\servicepackfiles\i386

11. copy msgina.dll c:\windows\system32

12. copy shell32.dll c:\windows\system32

13. copy winlogon.exe c:\windows\system32

copy shlwapi.dll c:\windows\system32

14. Reboot the computer.

2.

At the command prompt in Recovery Console, type the following line, and then press ENTER: expand d:\i386\driver.cab /f:filename [path] In this command, replace d: with the CD-ROM drive letter, filename with the name of the file to expand, and path with the folder in which to copy the driver file. Typically, driver (.sys) files are stored in the %SystemRoot%\System32\Drivers folder. For example, to replace the Atimpab.sys driver file, you might type: expand d:\i386\driver.cab /f:atimpab.sys %systemroot%\System32\Drivers\ Note that in this command, you must use the /f switch because the Driver.cab cabinet file contains more than one file.

10-17-06

Brother Printer Config info:

Password: access

The Printer Settings Page prints a report listing all the current printer settings including the network print

server settings. You can print the Printer Settings Page using the printer control panel.

1 Make sure that the front cover is closed and the power cord is plugged in.

2 Turn on the printer and wait until the printer is in the Ready state.

3 Press the Go button three times. The printer will print the current printer settings.

Restoring the network settings to factory default

If you wish to reset the print server back to its default factory settings (resetting all information such as the

password and IP address information), please follow these steps:

1 Turn off the printer.

2 Make sure that the front cover is closed and power cord is plugged in.

3 Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the

Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and

Paper LEDs are off.

4 Press the Go button six times and then release the Go button. Make sure that all the LEDs light up to

indicate the print server has been reset to its default factory settings.

10-10-06

Fixing Thunder Database Problem

Unique key error means SQL DB for that Thunder file has become corrupted. To fix the problem the SQL DB must be deleted and then recreated.

1. On Thunder-SQL run the SQL Query Analyzer (Program files/MS Sequel) Password is “xxxx”

2. Go to FILE/OPEN and select

MAKEALL61.SQL (which is located on the desktop)

That should delete the DB.

3. Return to Thunder server. Open problem DB. Window should be empty.

4. Select FILE/ADVANCED/REBUILD DB (do not change any selections)

DB will be rebuilt in about 15 mins.

LANCE at OAGSUPPORT for Avid is the best person for this.

10-2-06

To delete files or folders that Windows generates “Cannot delete file. Cannot read from the source file or disk” error:

Go to command prompt – navigate to the folder that contains the file or folder that cannot be deleted and type the command dir /x /a to get the 8.3 DOS name of the file or folder – use the del command or the rmdir command with that 8.3 name to delete the file or folder.

Or, download & install the deletefxpfiles program from deletefxpfiles.com

8-31-06

Windows XP won’t auto detect USB drives when caused by sysprep:

Search the registry for FactoryPreInstallInProgress=dword:00000001 – Delete Key.

Delete AuditInProgress key.

Look in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Factory for additional entries & delete them.

Delete PNPDetection REG_SZ=1 key

8-23-06

After installing Windows Service Pack 2, BSOD Blue Screen of Death with PAGE_FAULT_IN_NONPAGED_AREA STOP 0x00000050 – file mrxdav.sys is caused by the Novell client (4.83 & 4.90). Updating to 4.91 solves the problem.

8-1-06

An Excel spreadsheet would not print the contents of certain cells – the grid prints & most of the other cells print fine. This is a pre-formatted document from corporate that has the cell formatting locked. The resolution to this problem was to go into the Page Setup settings and select 600 dpi as the print quality. That field was blank when first viewed.

2-22-06

Word or Excel gives an error when opening or saving documents:

GW – Groupwise ODMA Integration error message. Unable to load the resource Library.

After re-installing Groupwise 5.5, (even though you did not select ODMA integration for Word, Excel, PowerPoint, Access) on a workstation the user might get errors when opening attachments. "GroupWise ODMA Integration” "Unable to load the resource library. Exit . . ."

Look for GWODM132.DLL in the windows SYSTEM or SYSTEM32 directory and rename

it to GWODM132.BAK. This will keep ODMA from "firing up" and giving that

error. 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Note:  Excel might have a file in its startup directory:

With the DLL deleted, the GWxxx.xla (macro) file will try to launch integration upon startup and will give you an error such as : 

Run-time error ‘53’:

File not found: gwodm132.dll

Go to C:\Program Files\Microsoft Office\Office\XLStart\GWxxx.xla and delete the xla file from the Xlstart folder.

This may also happen on NT workstations when a user account is

added to the machine *after* the GW client has been installed.

This may occur because you installed GroupWise as Administrator and integration is turned off for Administrator. When the user logs in, their registry settings say that ODMA integration is on. Perhaps if we gave the user admin rights and then installed the GW client as that user this would not be an issue. However, if we then later added a user to the workstation they might get the error. Better to rename/delete GWODM132.DLL after the Groupwise installation.

+++++++++++++++++++++++++++++++++++++

Also, this happened once.  The user could not save any spreadsheet, getting the error:

GWXL97.xla could not be found. Check the spelling of the file name, and verify that the file location is correct.

The fix turned out to be:  Go to p:\windows\application Data\Microsoft\excel and delete Excel.xlb.

12-28-05

User could not access their timecard in Kronos. The Java applet error indicated that it failed or did not initialize. Uninstalling and re-installing Java did not solve the problem. Clearing the cache of the Java Control Panel did not solve the problem. Deleting the cookies and temporary internet files in IE solved the problem.

Compaq laptop would not startup. The BIOS flash screen appeared and went away, then you would see a blinking DOS type cursor in the upper left hand corner of the screen (display). The HDD activity light (LED) would blink rapidly and the machine would stay in that condition. Looking at the BIOS settings, the Boot Order menu showed the CDROM drive and 3 floppy disk drives as the startup drive choices. The HDD was not available. I reset the BIOS back to its default settings configuration and the HDD was back on the list of startup devices. The machine restarted normally.

2-2-05

On startup, you receive a black screen with the following message, “Error loading operating system”. On startup in Safe Mode, you receive a blue screen stop 0X000000ED. Boot the system from a Windows XP install CD, choose Recovery Console, run chkdsk /r from the Command Prompt. If that doesn’t work, run fixboot, then run chkdsk /r again.

Groupwise does not allow you to move e-mails to another folder if it is open on the secondary screen of a 2 screen system.

After creating a new task in the Task Scheduler, you receive the following message: “The new task has been created, but may not run because the account information could not be set.” The specific error is: 0X80090016: Keyset does not exist. – “Protected Storage” Service must be started.

To get Windows XP to auto logon to a user with a password, from the Run command, type Control userpasswords2 to get the Windows 2000 logon setup screen.

To determine what version of Direct X is on a machine, go to a run line and enter dxdiag

To silently map a drive in Windows 2000, run the following line from the registry:

wscript.exe c:\yourpath\nvisible.vbs DriveMap.bat

in nvisible.vbs, put:

CreateObject("Wscript.Shell").Run """" & WScript.Arguments(0) & """", 0, False

and in DriveMap.bat, put:

net user username password

net use y: \\thunder\e password /user:username /persistent:no

While trying to do a Microsoft Windows Update, you get the error “Your current security settings prohibit running active X controls”, even though active X controls are set correctly and the site is a “Trusted Site”. Go to a run command and execute these commands:

regsvr32 Softpub.dll

regsvr32 Wintrust.dll

regsvr32 Initpki.dll

regsvr32 Mssip32.dll

If that doesn’t work, execute this list of commands:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32wucltui.dll

regsvr32 wups.dll

regsvr32 wuweb.dll

regsvr32 atl.dll

To add “My Computer” to the security settings tab of Internet Explorer, go to HKEY_Current_User\SOFTWARE\Microsoft\Windows\Internet Settings\Zones\0 and change the Flags DWORD from 21H to 47H (71)

SuperMicro X6DAL-TG Startup sequence LED’s on MB:

If machine has been powered up & down & the power cord has remained connected:

Before power up, DS9 is orange (green & red LED’s on together)

On power up:

1) DS5 blinks green until DS7 comes on green & DS8 comes on orange

2) DS8 goes out

3) DS7 goes out & DS8 comes back on

4) DS8 goes out

5) DS5 stays on green

6) Video Out is generated & fans slow (if set in BIOS to slow)

If the machine was just plugged in before the startup:

Before power up, DS9 is orange (green & red LED’s on together)

On power up:

1) After a few seconds, DS5 comes on green, DS7 comes on green & DS8 comes on orange

2) DS8 goes out

3) DS7 goes out & DS8 comes back on

4) DS8 goes out

5) DS5 stays on green

6) Video Out is generated & fans slow (if set in BIOS to slow)

When one of the CPU’s was bad, DS8 stayed on, no video was generated, and the fans stayed on full speed.

Western Digital 80GB SATA drives were intermittently not recognized by the Intel RAID controller

12-13-05

To start a new cmd command line shell: (from http://blogs.msdn.com/adioltean/articles/271063.aspx )

1) Get the local time (through the TIME shell command, for example)

2) Add one minute to this time

3) Run the AT command with this new time.

4) Wait one minute for the command window to appear.

E:\Documents and Settings\Adi>time

The current time is: 16:29:00.96

Enter the new time:

E:\Documents and Settings\Adi>at 16:30 /interactive cmd.exe

Added a new job with job ID = 1

OR

E:\Documents and Settings\Adi>sc create testsvc binpath= "cmd /K start" type= own type= interact

[SC] CreateService SUCCESS

E:\Documents and Settings\Adi>sc start testsvc

[SC] StartService FAILED 1053:

The service did not respond to the start or control request in a timely fashion.

Note that this time, the SC START immediately creates a new CMD window, even if the original CMD window failed to start with error 1053 (this is expected since CMD.EXE doesn’t have any service related code in it).

In the end, I would like to mention one more thing. You can use this new service to start as many CMD windows as you want, and you will get a new CMD window as soon as you do a “sc start testsvc” again.

To remove a file that Windows says it cannot find:

Use renamer.exe to rename it, then delete it.

Navigate to the folder from a command line cmd.exe and use del *.* in the folder or

Use DIR /X to see the 8 character DOS name if needed.

Go above that folder and type RMDIR /S to remove the folder without the OS caring what is in that folder.

1-26-05

Excel formula function NetWorkWeek is not available by default in Excel 2000. Go to Tools>Add-ins>Select “Analysis ToolPak” – CD is required for install000

If a user’s profile folder in Windows XP is set to “Make this folder private”, it cannot be copied to another user’s folder (e.g. after creating a new user and trying to duplicate the old “secured” user to the new user. Login as the secured user and right-click on the user’s folder, go to “Sharing and Security” and de-select “Make this folder private”.

10-6-04

Desktop icons can be hidden by adding the “Hidden” attribute to the shortcut and then setting the folder options of the “Desktop” folder to hide hidden items.

9-30-04

To recover a machine that won’t start into Windows due to a corrupted Registry, boot from the Windows CD into Recovery Console. From Microsoft Knowledge Base 307545:

http://support.microsoft.com/default.aspx?kbid=307545

Part one

In part one, you start the Recovery Console, create a temporary folder, back up the existing registry files to a new location, delete the registry files at their existing location, and then copy the registry files from the repair folder to the System32\Config folder. When you have finished this procedure, a registry is created that you can use to start Windows XP. This registry was created and saved during the initial setup of Windows XP. Therefore any changes and settings that occurred after the Setup program was finished are lost.

To complete part one, follow these steps:

1.	Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer. Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
2.	When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
3.	If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
4.	When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
5.	At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp copy c:\windows\system32\config\system c:\windows\tmp\system.bak copy c:\windows\system32\config\software c:\windows\tmp\software.bak copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak copy c:\windows\system32\config\security c:\windows\tmp\security.bak copy c:\windows\system32\config\default c:\windows\tmp\default.bak delete c:\windows\system32\config\system delete c:\windows\system32\config\software delete c:\windows\system32\config\sam delete c:\windows\system32\config\security delete c:\windows\system32\config\default copy c:\windows\repair\system c:\windows\system32\config\system copy c:\windows\repair\software c:\windows\system32\config\software copy c:\windows\repair\sam c:\windows\system32\config\sam copy c:\windows\repair\security c:\windows\system32\config\security copy c:\windows\repair\default c:\windows\system32\config\default
6.	Type exit to quit Recovery Console. Your computer will restart.

Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.

If you have access to another computer, to save time, you can copy the text in step two, and then create a text file called "Regcopy1.txt" (for example). To create this file, run the following command when you start in Recovery Console:

batch regcopy1.txt

With the batch command in Recovery Console, you can process all the commands in a text file sequentially. When you use the batch command, you do not have to manually type as many commands.

The problem with this method (Part 1) is that it restores the Registry to the Install version – you will NOT be able to see any system restore points.

Part two

To complete the procedure described in this section, you must be logged on as an administrator, or an administrative user (a user who has an account in the Administrators group). If you are using Windows XP Home Edition, you can log on as an administrative user. If you log on as an administrator, you must first start Windows XP Home Edition in Safe mode. To start the Windows XP Home Edition computer in Safe mode, follow these steps.

Note Print these instructions before you continue. You cannot view these instructions after you restart the computer in Safe Mode. If you use the NTFS file system, also print the instructions from Knowledge Base article KB309531. Step 7 contains a reference to the article.

1.	Click Start, click Shut Down (or click Turn Off Computer), click Restart, and then click OK (or click Restart).
2.	Press the F8 key. On a computer that is configured to start to multiple operating systems, you can press F8 when you see the Startup menu.
3.	Use the arrow keys to select the appropriate Safe mode option, and then press ENTER.
4.	If you have a dual-boot or multiple-boot system, use the arrow keys to select the installation that you want to access, and then press ENTER.

In part two, you copy the registry files from their backed up location by using System Restore. This folder is not available in Recovery Console and is generally not visible during typical usage. Before you start this procedure, you must change several settings to make the folder visible:

1.	Start Windows Explorer.
2.	On the Tools menu, click Folder options.
3.	Click the View tab.
4.	Under Hidden files and folders, click to select Show hidden files and folders, and then click to clear the Hide protected operating system files (Recommended) check box.
5.	Click Yes when the dialog box that confirms that you want to display these files appears.
6.	Double-click the drive where you installed Windows XP to display a list of the folders. If is important to click the correct drive.
7.	Open the System Volume Information folder. This folder is unavailable and appears dimmed because it is set as a super-hidden folder. Note This folder contains one or more _restore {GUID} folders such as "_restore{87BD3667-3246-476B-923F-F86E30B3E7F8}". Note You may receive the following error message: C:\System Volume Information is not accessible. Access is denied. If you receive this message, see the following Microsoft Knowledge Base article to gain access to this folder and continue with the procedure: 309531 How to gain access to the System Volume Information folder
8.	Open a folder that was not created at the current time. You may have to click Details on the View menu to see when these folders were created. There may be one or more folders starting with "RPx under this folder. These are restore points.
9.	Open one of these folders to locate a Snapshot subfolder. The following path is an example of a folder path to the Snapshot folder: C:\System Volume Information\_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}\RP1\Snapshot
10.	From the Snapshot folder, copy the following files to the C:\Windows\Tmp folder: • _REGISTRY_USER_.DEFAULT • _REGISTRY_MACHINE_SECURITY • _REGISTRY_MACHINE_SOFTWARE • _REGISTRY_MACHINE_SYSTEM • _REGISTRY_MACHINE_SAM
11.	Rename the files in the C:\Windows\Tmp folder as follows: • Rename _REGISTRY_USER_.DEFAULT to DEFAULT • Rename _REGISTRY_MACHINE_SECURITY to SECURITY • Rename _REGISTRY_MACHINE_SOFTWARE to SOFTWARE • Rename _REGISTRY_MACHINE_SYSTEM to SYSTEM • Rename _REGISTRY_MACHINE_SAM to SAM

These files are the backed up registry files from System Restore. Because you used the registry file that the Setup program created, this registry does not know that these restore points exist and are available. A new folder is created with a new GUID under System Volume Information and a restore point is created that includes a copy of the registry files that were copied during part one. Therefore, it is important not to use the most current folder, especially if the time stamp on the folder is the same as the current time.

The current system configuration is not aware of the previous restore points. You must have a previous copy of the registry from a previous restore point to make the previous restore points available again.

The registry files that were copied to the Tmp folder in the C:\Windows folder are moved to make sure that the files are available under Recovery Console. You must use these files to replace the registry files currently in the C:\Windows\System32\Config folder. By default, Recovery Console has limited folder access and cannot copy files from the System Volume folder.

Note The procedure described in this section assumes that you are running your computer with the FAT32 file system.

For additional information about how to access the System Volume Information Folder with the NTFS file system, click the following article number to view the article in the Microsoft Knowledge Base:

309531 How to gain access to the System Volume Information folder

Part Three

In part three, you delete the existing registry files, and then copy the System Restore Registry files to the C:\Windows\System32\Config folder:

1.	Start Recovery Console (or by using a Windows 98 Boot Disk).
2.	At the command prompt, type the following lines, pressing ENTER after you type each line: del c:\windows\system32\config\sam del c:\windows\system32\config\security del c:\windows\system32\config\software del c:\windows\system32\config\default del c:\windows\system32\config\system copy c:\windows\tmp\software c:\windows\system32\config\software copy c:\windows\tmp\system c:\windows\system32\config\system copy c:\windows\tmp\sam c:\windows\system32\config\sam copy c:\windows\tmp\security c:\windows\system32\config\security copy c:\windows\tmp\default c:\windows\system32\config\default Note Some of these command lines may be wrapped for readability.
3.	Type exit to quit Recovery Console. Your computer restarts.

Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.

If you have access to another computer, to save time, you can copy the text in step two, and then create a text file called "Regcopy1.txt" (for example).

Part Four

1.	Click Start, and then click All Programs.
2.	Click Accessories, and then click System Tools.
3.	Click System Restore, and then click Restore to a previous RestorePoint.

9-22-04

o “A Runtime Error has occurred. Do you wish to Debug?” or “Internet Explorer Script Error. An error has occurred in the script on line 1. Do you wish to continue running scripts on this page?"

There are three reasons why these problems occur. The first is that the web page author made some programming error. The second reason may be that you are running a pop-up killer that closes pop-up windows so fast that the script on the web page fails. The third is that you might have some adware or spyware installed on your computer that opens the script error pop-ups.

How to disable script and runtime errors
You can configure Internet Explorer to ignore these script and runtime errors. Please follow this step-by-step guide:

1. Open Internet Explorer.

2. Click on Tools, then on Internet Options.

3. Click on the Advanced tab.

4. Look for the "Disable script debugging" line and put a check mark in the box.

5. Now look for the "Display a notification about every script error" line and remove the check mark in the box.

9-16-04

o To create a boot disk for Windows XP:

From the Command Prompt, run FORMAT A:

Copy NTLDR and NTDETECT.COM from the I386 folder to the floppy

Copy BOOT.INI from the C:\ Root to the floppy

BOOT.INI must match the machine’s configuration (e.g. single IDE system drive, SCSI system drive, RAID 0 SATA drives, etc.)

If other than non-RAID IDE drives, the DOS drivers for the drive adapter must be on the floppy as NTBOOTDD.SYS

o To map a shared network printer that is available to DOS applications, create a text file called STARTUP.BAT in the C:\ Root with the command:

NET USE LPT1: \\MachineName\PrinterShareName /YES

9-14-04

• Various IE problems http://mvps.org/winhelp2002/

• Modify setup.ini file in the Windows 2000 installer I386 directory so that the Pid=51873XXX line becomes Pid=51873270 to eliminate the need to enter the Product Key when installing Windows 2000 – http://www.petri.co.il

• Go to %SystemDrive%\documents and settings\%username%\sendto

Right-click in the right hand panel and select New > Shortcut

Create a new shortcut to Notepad.exe in the sendto folder.

Now if you right-click any TXT, VBS, CMD, DAT, NFO etc. file, you can choose the Send To menu and send the file to Notepad which will immediately open it for editing.

9-13-04

• To Delete / Remove all index.dat files: Start in Safe Mode with Command prompt – Logon as Administrator -

Type CD\

Del index.dat /s

Restart

• To uninstall Internet Explore 6 in Windows 2000, Go to the Start Menu Run line – enter or Browse to: C:\Program Files\Internet Explorer\IE Uninstall\w2kexcp.exe -

run it as w2kexcp.exe /u